Setup guide

OldSchool Setup

Let’s get you talking!

Thank you for your purchase! Follow these quick steps and your new ChatterBox phone will be ready in minutes.

Jump To Getting Started Connect & power on Status Lights Know when you're ready

Getting Started

  1. Unbox your OldSchool adapter

    Unpack your OldSchool analog phone adapter and set it on a flat surface near your internet router and your phone.

  2. Plug in power

    Connect the power cable to the adapter and plug it into a power outlet.

  3. Connect to your internet

    Connect the included blue network cable to the blue port labeled NET. Then plug the other end into an open port on your internet router or modem.

  4. Connect your phone

    Connect a phone cable from your own analog phone to the green port on the adapter.

  5. Wait for the lights

    Wait until the Power, Phone, and NET lights on top of the adapter are fully lit.

    Not sure what to look for? See the status lights guide below →

  6. Listen for a dial tone

    Once the lights are on, pick up your analog phone and you should hear a dial tone.

  7. Set up parental controls

    If you haven't already, log into your ChatterBox account to set approved contacts and parental controls.

    Open ChatterBox Account

  8. Make a test call

    Place a call to (and from!) an approved contact to confirm inbound and outbound calling work.

You're all set!

Congrats - you're ready to chat.

Note: Some internet service providers may require us to adjust the settings on your phone. If calls aren't working, please contact our support team.

Status Lights

The lights on top of your adapter tell you when it's ready. You'll want to see all three fully lit before you make your first call.

  • Power: The adapter is plugged in and turned on.
  • Phone: Your analog phone is connected and ready.
  • NET: The adapter is connected to your internet.

All three lights on?

Pick up your analog phone - you should hear a dial tone and be ready to make calls.

We set up and tested your adapter before it shipped, but it may take a few minutes to connect with the ChatterBox servers after your first power-on. If the NET light doesn't come on, double-check that the blue cable is plugged into both the NET port and your router.

Need help? We’re here.

Real people, in Ohio, who own these phones too. Drop us a line and we’ll get dialed in.

We answer email and texts every day and usually reply within a few hours.